FAQ

Euphree ebikes fit riders from 4'11" to 6'3". Start with your height, then pick on features:

• Solar Sparrow Belt: 4'11" to 5'10". Lightest at 53 lbs, Gates carbon belt.
• Solar Sparrow: 5'0" to 5'10". Lightweight, Shimano 8 speed.
• Cosmic Jay: 5'0" to 6'0". Fat tire utility, 400 lb payload.
• City Robin 3: 5'2" to 6'0". Upright comfort, longest range at 70 miles.
• Stellar Falcon 2 Step-Thru: 5'2" to 6'0". 750W, air suspension.
• Stellar Falcon 2 Mid-Step: 5'5" to 6'3". 750W, air suspension.

Compare every spec side by side on the Compare Models page.

Euphree ebikes go 40 to 70 miles on a charge, depending on terrain, rider weight, assist level and weather:

• Solar Sparrow Belt: up to 40 miles
• Solar Sparrow: up to 50 miles
• Cosmic Jay: up to 65 miles
• City Robin 3: up to 70 miles
• Stellar Falcon 2: up to 70 miles

Euphree ebikes assist up to 28 mph. Every model has pedal assist plus a left-side thumb throttle, so you can pedal, use the throttle, or mix the two. Riding on throttle alone uses more battery, so expect fewer miles on days you lean on it.

Your Euphree ebike arrives 95% assembled with every tool you need in the box, so there is nothing extra to buy. Pick your model on the Assembly Videos and Owner's Manuals page to watch its assembly video and download the manual.

Yes. Euphree's USA-based support team can walk you through it by phone or email. Reach them on the Customer Support page, usually within one business day.

Yes. Euphree partners with more than 170 bike shops across the USA, and they can assemble your ebike or service it later. Find one on the Dealer Locator and call ahead to confirm they handle electric bikes.

Every Euphree ebike has both, so you can pick the feel you want:

• Torque sensor: reads how hard you are pedaling and scales the assist to match. It feels like a normal bike with stronger legs.
• Cadence sensor: detects that you are pedaling and holds a steady level of help at whatever assist level you choose.

Tektro hydraulic disc brakes on every model, which need less hand force than mechanical discs and hold up better in rain. Front and rear lights are integrated and run off the main battery, so there is nothing separate to charge.

Euphree routes cables inside the frame. It protects the wiring from weather, reduces wear, and keeps the ebike looking clean.

Colors vary by model:

• Solar Sparrow Belt: Riviera Blue, Ultra Violet, Canyon Flame, Ivy, Americano
• Solar Sparrow: Canyon Flame, Riviera Blue, Ultra Violet
• Cosmic Jay: Army Green, Royal Blue
• City Robin 3: Classic Blue, Emerald Green, Heritage Red, Alpine White
• Stellar Falcon 2 Step-Thru: Metallic Blue, Black Cherry, Moonstone Grey
• Stellar Falcon 2 Mid-Step: Metallic Blue, Black Cherry, Moonstone Grey

Euphree ebikes use 48V lithium-ion batteries built with name-brand cells. The Solar Sparrow Belt and Solar Sparrow carry a 504Wh pack; the Cosmic Jay, City Robin 3 and both Stellar Falcon 2 models carry a 720Wh pack.

A Euphree ebike charges from empty in about 4 to 6 hours with the included 48V 2 Amp charger. Topping off a partially drained battery takes less time.

Yes. Every battery lifts out of the frame, so you can bring it inside to charge or store it somewhere temperature stable over winter. You can charge it on or off the bike.

Each battery is built to deliver over 800 full charge cycles while maintaining performance. Batteries are covered for two years under the Euphree warranty. Charging before the pack runs flat and storing it at 40 to 60 percent when you are not riding both extend its life.

Our electric bikes are designed for low maintenance. Check tire pressure, brakes, and drivetrain regularly. Schedule a professional tune-up once a year or every 1,000 miles.

Yes. Replacement parts are available directly from Euphree or through any of our 170+ authorized dealers. Contact the support team or find a dealer near you.

A few habits keep a Euphree battery healthy for years:

• Charge before it runs flat. Plug in around 20% instead of running to empty. Partial charges are easier on the cells than deep ones.
• Use the charger that came with your ebike. The included 48V 2 Amp charger is matched to your battery. Fire safety agencies specifically warn against uncertified or mismatched chargers.
• Let it cool before charging. After a long ride, give the battery time to come back to room temperature before plugging it in.
• Store it at 40 to 60%. If you will not be riding for a few weeks, bring the battery inside and keep it somewhere cool and dry at a partial charge, not full and not empty.
• Keep the contacts clean and dry. Wipe them with a dry cloth, and never aim high-pressure water at the battery or its housing when washing your ebike.

Batteries are covered for two years under the Euphree warranty.

Yes. Our ebikes use water-resistant connectors and protective casings. They handle light rain and puddles but should not be submerged.

Five years against manufacturing defects on the frame, motor, controller, display, brakes, wheels and more, and two years on the battery. That applies to every Euphree model. Register your ebike within 90 days of purchase to keep it valid. See full warranty details.

Yes. Every Euphree model is SGS certified to UL 2271 for the battery and UL 2849 for the full electrical system, under certification ID SGSNA/24/CQ/00032. California has required that standard for ebikes sold in the state since January 1, 2026.

Register your bike within 90 days of purchase to keep your warranty valid. It also puts your serial number and build details on file, which makes any future support or warranty claim faster.

Euphree partners with more than 170 bike shops across the USA. Any of them can give you a test ride, assemble your ebike, or service it later. Find a shop near you on the Dealer Locator and call ahead to check which models they have in stock.

Everything you need is built into the handlebar display, so there is no app to download, no account to create and no location tracking. If you want navigation, add a phone mount and use whatever maps app you already have.

Euphree's support team is based in the USA and reachable by phone at (866) 729-8075 or by email at support@euphree.com, usually within one business day. You can also reach them through the Customer Support page.