Euphree Customer Support

How to Reach Us

Call Us:

(866) 729-8075 —Mon–Fri, 9am–5pm CST

Prefer online?

Fill out the form below and we’ll get back to you within 1 business day.

Activate Your Warranty

Register your ebike to access your 2-year Euphree warranty and get prioritized USA-based support.

Questions We Get All the Time

Is assembly easy?

Yes. Bikes arrive 95% assembled and we include video guides. Click here

How long is the warranty?

Lifetime on the frame, 2 years on all components, batteries & electronics. If something goes wrong, you’ll talk directly to us, not a reseller. Click Here for more info.

Can I get my bike serviced locally?

Yes — we partner with 180+ bike shops nationwide. Find your nearest partner using our Dealer Locator.

Is my data safe?

Euphree doesn’t track you, and we never require apps or personal data to ride. Your privacy comes first.

Need Manuals or How-To Guides?

Visit our Help Library for assembly videos, troubleshooting, and rider tips.