Euphree Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from euphree.com 

PERSONAL INFORMATION WE COLLECT

Device Information:
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This automatically-collected information is referred to as “Device Information.”

We collect Device Information using these technologies:

  • Cookies: Data files placed on your device or computer, often including a unique identifier. You can learn more and disable cookies at www.allaboutcookies.org.

  • Log files: These track actions on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

  • Analytics and marketing tools: We may use additional tracking technologies (such as Google Analytics, Meta/Facebook Pixel, and Klaviyo) to help us better understand your visit and improve your experience.

Order Information:
When you make or attempt to make a purchase through the Site, we collect information such as your name, billing address, shipping address, payment details (including credit card numbers, Shop Pay, PayPal, or other methods), email address, and phone number.

Additional Information:
We may also collect information you voluntarily provide, such as responses to surveys, support requests, or reviews.
We do not purchase marketing lists or collect offline data from third-party sources.

“Personal Information” in this Privacy Policy refers to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:

  • Fulfill orders (processing payment, arranging shipping, providing invoices and order confirmations)

  • Communicate with you about your order or account

  • Screen orders for potential risk or fraud

  • Provide you with information or advertising relating to our products or services, when in line with your communication preferences

  • Improve customer service and support

  • Respond to inquiries and warranty requests

We use Device Information to:

  • Screen for potential risk and fraud (especially your IP address)

  • Improve and optimize our Site (by generating analytics about how customers browse and interact)

  • Assess the success of our marketing and advertising campaigns

  • Provide retargeted or interest-based advertising, if you have opted in to receive marketing communications

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above.

  • Shopify: Powers our online store. You can read about how Shopify uses your information at https://www.shopify.com/legal/privacy.

  • Google Analytics: Helps us understand customer behavior. Details at https://www.google.com/intl/en/policies/privacy/.
    To opt out, visit https://tools.google.com/dlpage/gaoptout.

  • Advertising Platforms: We may use Meta/Facebook Ads, Google Ads, Klaviyo, or other marketing partners to deliver targeted advertisements. These platforms may use cookies and tracking pixels to serve ads based on your past browsing.

  • Service Providers: We may share your information with trusted partners who assist with payment processing, shipping, customer support, or marketing.

We may also share your Personal Information to comply with laws, respond to lawful requests, or protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be relevant.
You can learn more about targeted advertising and opt out at:

DO NOT TRACK

Please note that we do not alter our Site’s data collection or usage practices when we receive a Do Not Track signal from your browser.

EUROPEAN RESIDENTS

If you are a European resident, we process your information to fulfill contracts we may have with you (such as an order) or to pursue legitimate business interests. Your information will be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete this information.

CHANGES TO THIS POLICY

We may update this privacy policy occasionally to reflect changes to our practices or for legal, regulatory, or operational reasons.

CONTACT US

For more information about our privacy practices, questions, or complaints, contact us by email at support@euphree.com or by mail at:

Euphree Support

5715 Navigation Blvd,

Houston, TX 77011