FAQ

Your Euphree ebike arrives 85% assembled. With clear instructions included, most riders complete setup in 30–45 minutes.

Every bike ships with the tools you need—no extras required.

Yes. Our USA-based support team can guide you step-by-step by phone, email, or live chat.

Yes. Local bike shops can assemble Euphree ebikes. Call ahead to confirm they offer electric bike assembly.

Torque Sensor: Responds to your pedaling force for a natural, bike-like feel.

Cadence Sensor: Activates when you pedal and gives steady assistance at the chosen level.

Yes. Select models let you pick torque or cadence sensors for your preferred riding style.

Our patented design routes cables inside the frame. It protects against weather, reduces wear, and keeps your ebike looking clean.

Depending on the model, colors include Galaxy Blue, Pearl White, Midnight Black, Crimson Red, and more.

We use high-quality LG lithium-ion batteries for long life and dependable power.

Charging takes about 4–6 hours with the included 48V, 3-Amp fast charger.

Yes. The battery can be charged on or off the bike.

Each battery is built to deliver over 800 full charge cycles while maintaining performance.

Our electric bikes are designed for low maintenance. Check tire pressure, brakes, and drivetrain regularly. Schedule a professional tune-up once a year or every 1,000 miles.

Yes. Replacement parts are available directly from us or through authorized dealers.

Charge before it’s fully empty (around 20%).

Store at 40–60% charge in a cool, dry place if not riding for weeks.

Keep contacts clean and dry. Avoid high-pressure water when cleaning.

Yes. Our ebikes use water-resistant connectors and protective casings. They handle light rain and puddles but should not be submerged.